Zomato Defends Using Halal Tag as People Leave 1-Star Ratings for the App on Google Play, App Store
Zomato is facing criticism from some consumers for defending its decision to not change the food delivery executive for a customer, who objected to the executive being a “non-Hindu.” Soon after the food aggregator defended its move on Wednesday and tweeted that food doesn’t have a religion, several people on social media started complaining about how the company is fine if some customers want specifically Halal meat. The company, in its defence, said that the Halal tag on the Zomato app is a result of restaurants seeking that distinction. Nonetheless, a large number of Zomato users have started leaving one-star reviews on Google Play and App Store to voice their disagreement with the company.
While responding to Zomato’s original tweet that was posted on Wednesday emphasising that food doesn’t have a religion, various Twitter users started pointing out why it favours customers who want specifically Halal meat if it doesn’t believe in any particular religion of food.
“If food does not have religion, why are there Halal foods, and why do you apologies (sic) for delivering non-Halal food to someone who wanted Halal food?” one person tweeted while objecting Zomato’s favour for some customers who had ordered food made using Halal meat in the past.
Defending its move, Zomato in a public letter later on Wednesday said that it’s not playing any role in categorising Halal and non-Halal food and uses the Halal tag just to help users make a more informed choice.
News Credit – NDTV